KnowledgeWave is pleased to introduce CXA-201-2I Implementing Citrix XenApp 5.0 for Windows Server 2008.  This Citrix XenApp 5.0 for Windows Server 2008 training course provides the foundation necessary to effectively implement, deploy and administer Citrix XenApp and its components, including Web Interface, Application Streaming, Load Manager, Installation Manager, and Secure Gateway.

Learners will receive hands-on training for installing Citrix XenApp for Windows Server 2008 and the associated Plug-ins and for using the various administrative consoles to configure published resources, policies, individual server and server farm settings, load evaluators, printers, streaming applications and much more. Click here for a complete course outline and call us today to reserve your spot – hurry, seating is limited! 800.831.8449.

Date(s): December 7-11, 2009
Duration: 5 days
Format: Instructor-led, Classroom training
Location: 30 Community Drive, Suite 5, South Burlington VT 05403
To register: Click here or call 800.831.8449

Outlook 2007: Link a Task to a Contact

1. Open the task.

2. At the bottom of the task window, click Contacts.

*If you do not see the Conacts button, do the following:
a. On the Tools menu, click Options.
b. On the Preferences tab, under Contacts and Notes, click Contact Options.
c. On the Contact Options dialog box, under Contact Linking, select the Show Contact Linking on all Forms check box.
3. In the Select Contacts dialog box, under Items, select the contact that you want to link to this task.
* To select multiple contacts, click one contact, hold down CTRL, and then click each additional contact.
* To view linked items from a contact, open the contact, and on the Contact tab, in the Show group, click Activities. To view a specific item type, in the Show list, click the item type.

KnowledgeWave is pleased to introduce MS6421: Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure. This five-day course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.

Click here for a complete course outline and call us today to reserve your spot – hurry, seating is limited! 800.831.8449.

Date(s): November 30 – December 4, 2009
Duration: 5 days
Format: Instructor-led, Classroom training
Location: 30 Community Drive, Suite 5, South Burlington VT 05403
To register: Click here or call 800.831.8449.

KnowledgeWave is pleased to introduce MS6292: Installing and Configuring Windows 7 Client. This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.

See below for a complete course outline and call us today to reserve your spot – hurry, seating is limited! 800.831.8449.

Date(s): November 16-18, 2009
Duration: 3 days
Format: Instructor-led, Classroom training
Location: 30 Community Drive, Suite 5, South Burlington VT 05403
To register: Click here or call 800.831.8449.

Module 1: Installing, Upgrading, and Migrating to Windows 7

This module explains how to install, upgrade and migrate to Windows 7. It also describes the key features, editions, and hardware requirements of Windows 7.

Lessons

• Preparing to Install Windows 7
• Performing a Clean Installation of Windows 7
• Upgrading and Migrating to Windows 7
• Performing Image-based Installation of Windows 7
• Configuring Application Compatibility

Module 2: Configuring Disks and Device Drivers

This module examines how to configure disks, partitions, volumes, and device drivers to enable Windows 7 to function as desired.

Lessons

• Partitioning Disks in Windows 7
• Managing Disk Volumes
• Maintaining Disks in Windows 7
• Installing and Configuring Device Drivers

Module 3: Configuring File Access and Printers on Windows 7 Computers

This module explains how to manage access to shared folders and printers on a computer running Windows 7. Specifically, it describes how to share and secure folders, configure folder compression, and how to install, configure, and administer printing.

Lessons

• Overview of Authentication and Authorization
• Managing File Access in Windows 7
• Managing Shared Folders
• Configuring File Compression
• Managing Printing

Module 4: Configuring Network Connectivity

This module explains both IPv4 and IPv6 network connectivity. It also describes how to implement automatic IP Address Allocation and troubleshoot network connectivity.

Lessons

• Configuring IPv4 Network Connectivity
• Configuring IPv6 Network Connectivity
• Implementing Automatic IP Address Allocation
• Troubleshooting Network Issues

Module 5: Configuring Wireless Network Connections

This module describes key wireless network technologies and how to configure wireless network components and the Windows 7 elements that are necessary to access wireless networks.

Lessons

• Overview of Wireless Networks
• Configuring a Wireless Network

Module 6: Securing Windows 7 Desktops

This module describes how to make a Windows 7 computer more secure while ensuring usability is not sacrificed in the process. Specifically, it describes Windows Firewall, User Account Control, Windows Defender, and Security in Internet Explorer 8.

Lessons

• Overview of Security Management in Windows 7
• Securing a Windows 7 Computer by Using Local Security Policy Settings
• Securing Data by Using EFS and BitLocker
• Configuring Application Restrictions
• Configuring User Account Control
• Configuring Windows Firewall
• Configuring Security Settings in Internet Explorer 8
• Configuring Windows Defender

Module 7: Optimizing and Maintaining Windows 7 Computers

This module describes how to use the monitoring and configuration tools to obtain information about Windows 7 performance and how to troubleshoot performance and reliability problems.

Lessons

• Maintaining Performance by Using the Windows 7 Performance Tools
• Maintaining Reliability by Using the Windows 7 Diagnostic Tools
• Backing Up and Restoring Data by Using Windows Backup
• Restoring a Windows 7 System by Using System Restore Points
• Configuring Windows Update

Module 8: Configuring Mobile Computing and Remote Access in Windows 7

This module explains how to configure mobile devices and remote access. It also discusses DirectAccess and BranchCache which are new for Windows 7.

Lessons

• Configuring Mobile Computer and Device Settings
• Configuring Remote Desktop and Remote Assistance for Remote Access
• Configuring DirectAccess for Remote Access
• Configuring BranchCache for Remote Access

Microsoft Excel Power Tips and Shortcuts

Product(s): Microsoft Office Excel (all versions).
Audience(s): Business Professional.
Date(s): Friday, October 23, 2009, 1:00PM (EDT) U.S.
Duration: 60 Minutes

Event Overview:

Proficient users in Excel can still discover new features and tools to accomplish more each day. In this 60-minute webinar, Excel expert Dennis Taylor will demonstrate numerous little-known features, and shortcuts that will save you time in your busy day. These must have Excel Skills for today’s highly effective worker will help you stay more organized and on task with Excel. You will learn new shortcuts that will impress even the most experienced Excel users. This webinar will give you tips on mastering formats, commands, functions and formulas. You will learn new ways to make your spreadsheets communicate your message and look professional. You will feel more confident with how to develop clean presentations and you will learn navigation tips so you can effortlessly move through worksheets & workbooks. Join us to discover these essential Excel tips and techniques that will save you time, which will save you money.

About the Presenter: Dennis Taylor is the author of “Teach Yourself Microsoft Excel 2000” and co-author of four other books on spreadsheet software. Dennis has developed and presented specialized Excel courses (Tips and Tricks, Database Features, Advanced Formulas and Functions) to numerous clients over the past 12 years. Dennis has over 20 years of training and consulting experience. As a former employee of Amoco Oil, IBM, Lexmark, Texaco, Levi Strauss, StorageTek, the Federal Government, and the University of Colorado, he has taught over 3,000 seminars and classes attended by over 15,000 students.

To Register: Click Here.  Fee: $99.

Quoted from http://blogs.msdn.com/sharepoint/archive/2009/10/19/sharepoint-2010.aspx:

Microsoft SharePoint Team Blog : SharePoint 2010

SharePoint 2010

This is my third and final post as part of our disclosure of SharePoint 2010 today. The previous posts covered the SharePoint History and how we Engineer SharePoint. This morning, Steve Ballmer and I are kicking off the SharePoint Conference so it is time to talk about SharePoint 2010! It is incredibly fun and rewarding to unveil this release driven input from you and innovative ideas from the team. As Steve announced, we will release the Beta of Office 2010 and SharePoint 2010 in November and look forward to your feedback as we finalization the product and documentation for release in the first half of next year.

Describing SharePoint 2010 in 1 Sentence, 8 Categories and 40 Feature Areas

SharePoint is a broad solution so we often get asked how we would describe it in a sentence. For SharePoint 2010, we settled on “The Business Collaboration Platform for the Enterprise and the Web”. A few words are worth explaining. We decided “Collaboration” was broad enough to cover the spectrum of publishing, sharing, finding, analyzing and managing information that SharePoint enables. We chose “Platform” not only because custom solutions are a major focus of the 2010 release but also “platform” conveyed a solid base for all the out-of-box usage that never requires a developer. Finally, we want to call out “the Web” to highlight both internet scenarios reaching customers and partners and the cloud-based delivery of SharePoint Online. For SharePoint 2007, we used a pie diagram chart to describe the major SharePoint categories such as “Enterprise Content Management”. This release, we picked words we thought were both simpler and gave us more freedom to innovate beyond traditional category boundaries. We settled on Sites, Communities, Content, Search, Insights and Composites as the new category names. Within each of these plus Administration and Development, I will highlight 5 major feature areas for a total of 40. At the next level down are hundreds of exciting new features which will be covered on www.microsoft.com\sharepoint and subsequent posts from the team. Needless to say, this is the biggest release of SharePoint yet and we hope you find it as exciting as we do!

Read More: http://blogs.msdn.com/sharepoint/archive/2009/10/19/sharepoint-2010.aspx

Providing Exceptional Customer Service

Product(s): Professional Development Series.
Audience(s): Business Professional.
Date(s): Tuesday, October 20, 2009 1:00 PM (EDT) U.S.
Duration: 60 Minutes

Event Overview:

It seems the days of expecting to get good customer service are gone – with budget cuts, fewer employees, and lower profitability, what business has time? This environment creates the opportunity for companies who provide consistent, better than expected customer service to win. We want to create fanatical customers! In this webinar, we’ll discuss how to search for opportunities to exceed our customers’ expectations. We’ll also discuss some key tactics and phrases for making the client feel empowered and happy with their experience. Spend this hour discussing how to brand yourself consistently and discover techniques for becoming a solution focused customer service provider. Leave this webinar with the confidence and motivation to make a difference for both internal and external customers.

About the Presenter:

Dina Finta is nationally recognized for her work in developing courseware and training packages for sales management, human resource management, customer service, technology upgrades and marketing. She is a leading member of United Training, and the Professional Women’s Network, and has developed and presented programs focused on Customer Service, Leadership, Time Management, Communication Skills, Selling Skills, Stress Management, Executive Coaching and Personal Development to widely disparate audiences. Dina is also a published co-author of the book, Becoming a Professional Woman.

To Register: Click Here.  Fee: $99.

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Microsoft Office SharePoint Server 2007: Quick Ways to Create or Populate Lists on a SharePoint List

Here’s How:

1. Start Microsoft Office Access and open a database by clicking the New Database icon or selecting an existing database.
2. Create a new list:
3. Click Create, click SharePoint lists, and then select whichever list is appropriate.
4. Enter the site address of the Microsoft SharePoint site that you want to use, and then give the list a name.
5. Fill in the data on the data entry page, or populate it from another source by using the data import features of Access.
6. Save the content in Access.
7. Go to your SharePoint site, click Lists, select the list you just created, and it will already have been published.

OnDemand: Keep Up With Your Busy Life by Learning All of the Bells and Whistles in Outlook’s Calendars and Tasks (Outlook 2007)

Product(s): Microsoft Office Outlook 2007.
Audience(s): Business Professional.
Duration: 57:03 Minutes
Original Run Date: April 15, 2009

Event Overview:
Whether you still rely on some form of paper calendar to get you through the day or you just need a better way to keep track of your appointments, have we got a Webcast for you. From the ancient Chinese to the Aztecs to the Romans, a time-keeping mechanism like a calendar has always been an essential part of life. Now, in the 21st century, a trusty calendar is more important than ever. Outlook’s powerful yet user-friendly Calendar and Tasks list is the answer to staying organized. You will learn:

*Changes to the 2007 Environment
*How to create Appointments and Meetings
*How to create a recurring appointment
*Track responses to a Meeting Request
*Create Tasks
*Assign Tasks to other users
*Monitor your task list from throughout Outlook

This 60-minute audio/video seminar is available on-demand. Purchase the session for only $99 and gain access to this along with our entire suite of on-demand webinar sessions for 72 hours/3-days from time of purchase.

CLICK HERE to Purchase and Watch On-Demand.

Learn more by visiting www.logontolearn.com.

KnowledgeWave’s 5-day CCNA Bootcamp is a combination of the following two courses:
* Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0
* Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0

See below for a complete course outline and call us today to reserve your spot – hurry, seating is limited! 800.831.8449.

Date(s): December 14-18, 2009
Duration: 5 days, 8AM – 6PM
Format: Instructor-led, Classroom training
Location: 30 Community Drive, Suite 5, South Burlington VT 05403
To register: Click here or call 800.831.8449

Objectives:

• Describe how networks function, identifying major components, function of network components and the Open System Interconnection (OSI) reference model.
• Using the host-to-host packet delivery process, describe issues related to increasing traffic on an Ethernet LAN and identify switched LAN technology solutions to Ethernet networking issues.
• Describes the reasons for extending the reach of a LAN and the methods that can be used with a focus on RF wireless access.
• Describes the reasons for connecting networks with routers and how routed networks transmit data through networks using TCP / IP.
• Describe the function of Wide Area Networks (WANs), the major devices of WANs, and configure PPP encapsulation, static and dynamic routing, PAT and RIP routing.
• Use the command-line interface to discover neighbors on the network and managing the router¿s startup and configuration .
• Review how to configure and troubleshoot a small network.
• Expand the switched network from a small LAN to a medium-sized LAN with multiple switches, supporting VLANs, trunking, and spanning tree.
• Describe routing concepts as they apply to a medium-sized network and discuss considerations when implementing routing on the network.
• Configure, verify, and troubleshoot OSPF.
• Configure, verify, and troubleshoot EIGRP.
• Determine how to apply ACLs based on network requirements, and to configure, verify, and troubleshoot
• ACLs on a medium-sized network.
• Describe when to use NAT or PAT on a medium-sized network, and configure NAT or PAT on routers.
• Identify and implement the appropriate WAN technology based on network requirements.